When using the computer, few things are as aggravating as software that makes you take extra steps to do simple tasks, or common tasks. It's as if the computer, which can do billions of operations per second, wrote the program that way because it has no trouble doing a few hundred extra steps to do something simple. Or because the programmer doesn't use the software himself as part of his workflow. Or he has some bureaucratic background of attempting to protect himself from blame should you make the wrong decision instead of letting you change your mind sometime later.
The Wizard interfaces in Windows are a conveniently common example of this latter case. "Are you sure you want to change this style? I'm going to have to take a nap after this, you know." Argh! What can be more frustrating than having to work with a program like that?
Bugs. Or the more accurate term, defects. Defects which cause extra minutes or hours of working around a program's limitations to disappear in an instant. That's frustrating. Having to redo some tasks due to some defect is truly annoying and unacceptable in this day and age.
So Apokalypse Software's policy on the handling of bugs filed on our system is to provide a corrective update against the release version for which you will not be charged. You will not need to buy a new release to get fixes to the release you paid for before. Bugs in a release will be fixed in follow-up corrective updates. The format for the version numbers you see on our products are now set to Major.minor.fix and will be followed on software released going forward.
As always, if you find difficulty with this new policy or find it to have drawbacks or inconveniences for you, please don't hesitate to use the comments feature on this forum to let me know. I'll try to rectify grievances in a timely manner.
Alfonso